Installers

American Office Installers

General Job Description

Installer performs efficient installation and assembly of office furniture within clients’ facilities, including; systems furniture, case goods, accessories, wall-hung units, etc.

Installer is responsible for efficient and timely completion of the work with a high level of quality workmanship with a high degree of customer satisfaction in a safe and professional manner.

Duties and Responsibilities

  • Load and unload (product) trucks adhering to ALL safety and material handling procedures.
  • Stage furniture/products according to provided game plan and direction of onsite Lead Installer/Foreman.
  • Installs furniture/products efficiently and according to provided drawings/floor plans, based on direction of onsite Lead Installer/Foreman.
  • Reports any/all damages immediately to Lead Installer.
  • Completes assignments accurately, efficiently and on time according to directives of Lead Installer/Foreman.
  • Communicates any questions and/or issues to Lead Installer/Foreman only, and does not have any direct interaction with customer(s) in regards to project, plans, requested changes, etc.
  • Conducts oneself professionally at all times.
  • Adheres to ALL of AOI’s documented and reviewed policies and procedures.
  • Tags any/all product returned from jobsite to the warehouse, as per the outlined “return product procedures” and “inventory” form.

Qualifications

A. Personal and Interpersonal Skills

  • Has the ability to understand and carry-out directions from leads and field supervisors.
  • Is professional in appearance and in manners.
  • Has good oral and written communication skills.
  • Has strong work ethic and a very ethical approach to the business.
  • Is punctual and self-motivated.
  • Has the ability to work irregular hours and extended shifts, including any overnight out of town assignments.

B. Technical and Product Skills

  • Is mechanically adept and knows how to safely use tools and equipment.
  • Understands basic installation processes: unloading, loading, staging, uncartoning, panel assembly, component assembly, cleanup and detailing, lock installation, etc.
  • Knows how to assemble, fine-tune and detail panels, electrical parts, components, case goods, seating, filing, tables, etc.
  • Can read drawings/installation plans, blueprints and elevations, and understands architectural and furniture symbols.
  • Is capable and efficient in the assembly of furniture, resulting in quality workmanship.
  • Is product knowledgeable across most major lines the dealership represents.
  • Understands most product specifications and descriptions.
  • Can identify basic finishes, colors and fabrics.
  • Knows correct application and assembly for products.
  • Knows how to make most mechanical adjustments (drawers, slides, etc.).
  • Understands basic electricity and systems furniture electrical component installation.

C. Responsibility and Decision-Making Skills

  • Knows correct application and assembly for products.
  • Takes ownership for assignment results and details—follows through to assignment’s completion.
  • Is capable of reacting to varying project/field conditions and able to make decisions to solve problems and changes in the scope of work.
  • Is responsible for other’s property, including client’s building, equipment and furniture.
  • Is responsible for the dealership’s tools, equipment and vehicles, by keeping them clean and in proper working order and condition.

D. Administrative Skills

  • Knows correct application and assembly for products.
  • Understands and follows through with consistent and accurate paperwork; receiving documentation, detailed time sheets, client sign-offs, punch list items, change orders, product return forms, inventory check-out, etc.
  • Paperwork is neat, clear, intelligible and complete, and done in a timely manner – Daily
  • Communicates task status and problems to field Leads/Foremen and scheduler in a timely and clear and concise manner from the jobsite.

E. Other Technical Skills/Requirements

  • Knows correct application and assembly for products.
  • Maintain a good driving record and follows all DOT rules and regulations.
  • Understands furniture material handling and logistical processes.
  • Can receive and document receipt of product in a thorough and accurate manner.
  • Can use IQ Coordinator effectively.

Working conditions

  • Project sites/locations
  • Unloading/loading of trucks; docks, street unloads, etc.
  • Job responsibilities and working conditions can/will involve carry up/down of stairs including product, equipment, cartons, etc. Carry up/down requirements include having them proper manpower and/or equipment to complete the carry up/down in a safe and professional manner.
  • Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions according to AOI Safety Policy & Procedures.
  • Work involves considerable exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.

Physical requirements

  • Has physical strength and stamina required to lift and move furniture, boxes and equipment, often in excess of 75 lbs; in accordance with provided Safety Policy and
  • Material handling training.
  • Extensive physical activity. Requires strenuous physical work; heavy lifting, pushing, or pulling required of objects over 75 pounds.
  • Job responsibilities and working conditions can/will involve carry up/down of stairs including product, equipment, cartons, etc. Carry up/down requirements include having them proper manpower and/or equipment to complete  the carry up/down in a safe and professional manner.
  • Hear and speak to exchange information in person and on the telephone.
  • See to read a variety of materials.
  • Possess dexterity of hands and fingers to operate equipment.
  • Stand and walk.
  • Bend at the waist, kneel, or crouch.
  • Sit or stand for extended periods of time.
  • Climb a step stool or ladder and reach above shoulders.